Our host just vanished, but Booking.com still said ‘no’ to a refund
A friend and I paid Booking.com for an apartment in Paris. The next day we received an email informing us ...
Tag: money
My son was fined £500 just for dropping a cigarette butt
My son was fined £500 after dropping a cigarette butt in Southwark, London. He says the enforcement officer physically prevented ...
British Gas sent me a £571 bill for a flat I’ve never owned or lived in
British Gas opened an account in my name for an address that I have never occupied, and sent me a ...
We lost £3,000 after collapse of Ikea’s solar panel installer
I am one of many left thousands of pounds out of pocket after signing up for solar panels via Ikea’s ...
My mother has been overpaid her civil service pension and ordered to repay it
My 66-year-old mother has been told that she has been overpaid her civil service pension by £40,000 and must repay ...
Delayed by EU entry/exit system? Then travel light
Travellers to the EU risk missing their flights because bag drop-off times don’t allow for the long queues to get ...
I nearly lost my new home because of a NatWest banking error
Two weeks before completing on my new home, I notified my bank, NatWest, that funds would be transferred via my ...
‘I thought, what the hell have I done?’: the people who moved abroad for love – and regretted it
I met my wife in Queensland in 2001. She’s from Bern, but was in Australia to study marine science. She ...
As a furniture removalist I learned all mattresses are stained, and that’s fine
My “wilderness years” began when I lost a job I loved hosting a daily radio show in Melbourne, then spent ...
BT keeps my 90-year-old mother waiting three months to reinstate phone number
My 90-year-old mother was sent home from hospital to die at the end of last year. Since she lives alone, ...
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