Consumer affairs

My brand new Peugeot EV stopped working within a fortnight of delivery.The dealer postponed the repair appointment by a month...

I am a Briton living in Switzerland and my three children are British and Swiss nationals.When we found out via...

I went to Paris to recover from the grief of losing my dog.All was going well until I took a...

My husband has motor neurone disease (MND). For us to continue going away, we decided to buy a refurbished mobile...

My partner and I paid £2,150 for a week’s all-inclusive break in Marrakech with easyJet Holidays.We chose the Jaal Riad...

My elderly aunt, who lives alone, has been unable to receive incoming calls for more than two months after BT...

ScottishPower sent a debt collection letter to my house demanding £130 owing on my late brother’s gas account. I am...

I suffered a spinal cord injury in August 2024. I voluntarily surrendered my driving licence to the DVLA, only for...

I have ended up hundreds of pounds out of pocket after paying £66 for a week’s parking at Stansted airport.I...

When my mother died, there was a four-year delay in achieving probate owing to financial complexities. During this time my father...