Consumer affairs

My elderly aunt, who lives alone, has been unable to receive incoming calls for more than two months after BT...

ScottishPower sent a debt collection letter to my house demanding £130 owing on my late brother’s gas account. I am...

I suffered a spinal cord injury in August 2024. I voluntarily surrendered my driving licence to the DVLA, only for...

I have ended up hundreds of pounds out of pocket after paying £66 for a week’s parking at Stansted airport.I...

When my mother died, there was a four-year delay in achieving probate owing to financial complexities. During this time my father...

To celebrate my 60th birthday, we used an inheritance to book flights from Glasgow to Mexico City via Heathrow, where...

In November 2024, I booked a cruise for my wife, myself and our severely disabled son for this July. I’d...

I read your story about a man fined £500 for dropping a cigarette butt on the pavement.I have been issued...

Someone cloned my car number plate back in October and racked up £8,500 in Ulez fines. I appealed, but this...

I hold power of attorney for my aunt who is in a care home run by Avery Healthcare. Avery recently...