Barclaycard sent me a bill for someone else’s account
A year ago I got an email from Barclaycard stating that my “application was successful” for a credit card. I
Category: Consumer affairs
Sky gave my father the hard sell even though he has dementia
I was helping my father, who has dementia and Parkinson’s disease, reduce his £113.50 Sky TV bill. We explained to
I paid my Ulez charge, but I am still receiving threats from TfL
I paid the £12.50 London Ulez charge on my Amex card within hours of driving through the zone. I was
The Gymnastics Academy changed my prepaid booking but said ‘no’ to a refund
I booked my daughter for three sessions during the school summer holidays at The Gymnastics Academy. The reservation was made
Students: as cycle thefts soar, here’s how to protect your bike
For hard-up students, a bike is a low-cost way to travel. But with cycle theft at an all-time high, experts
My autistic son lives in fear of bailiffs from Ovo breaking into his flat
My autistic son has been bombarded for years by letters to his home from OVO Energy addressed to “The Occupier”,
My abusive and aggressive partner left me but O2 insists I meet him in person
My partner packed up and disappeared with his children while I was out with friends. I was left having to
Lloyds Bank is holding on to our urgently needed £5,500
Last November, Lloyds Bank informed me, in my role as treasurer of my parish church, that the church account was
How can I convince NHS pensions that I am not dead?
I stopped receiving my NHS pension in May and, when I rang to ask why, I was informed that I
British Gas paid me £38,000 by mistake, and I can’t give it back
British Gas paid me more than £38,000 by mistake, then had no idea how to reclaim it. I receive quarterly