Why can’t Lifestyle & Mobility store show compassion after my loss?
I bought a £435 wheelchair for my disabled daughter from my local Lifestyle & Mobility store. She had been admitted
Category: Consumer rights
EasyJet Holidays’ ‘spa’ resort was lacking an on-site spa or gym
Last month’s tale of a winter break spoiled because easyJet Holidays had neglected to state that the hotel’s heated pool
Yorkshire Water paid us £6,800 by mistake – and said to ‘enjoy’ the money
In May, our supplier, Yorkshire Water, made a surprise payment of more than £3,500 into my partner’s bank account. We
John Lewis dishwasher leak forced buyers into hotels for eight months
My elderly parents spent much of last year dealing with what should have been a straightforward insurance claim after a
ScottishPower owes me £1,000 in solar panel payments
I moved into my new house 14 months ago, and soon afterwards applied to ScottishPower, with whom the solar panels
I’m paying £450 a month for a Peugeot EV I can’t drive
My brand new Peugeot EV stopped working within a fortnight of delivery. The dealer postponed the repair appointment by a
My eight-year-old was refused a UK passport
I am a Briton living in Switzerland and my three children are British and Swiss nationals. When we found out
Paris taxi scam cost £493 but Monzo won’t help me
I went to Paris to recover from the grief of losing my dog. All was going well until I took
Five-star service from mobility equipment firm saved our holiday
My husband has motor neurone disease (MND). For us to continue going away, we decided to buy a refurbished mobile
A £350 swimming pool fee ruined our easyJet holiday
My partner and I paid £2,150 for a week’s all-inclusive break in Marrakech with easyJet Holidays. We chose the Jaal