Tag: Consumer rights

I booked and paid for a room in the Travelodge London King’s Cross Royal Scot hotel six weeks in advance. ...

Residents in our new housing development are being billed for each other’s energy after the meters were mixed up.I realised ...

I bought a £435 wheelchair for my disabled daughter from my local Lifestyle & Mobility store.She had been admitted to ...

Last month’s tale of a winter break spoiled because easyJet Holidays had neglected to state that the hotel’s heated pool ...

In May, our supplier, Yorkshire Water, made a surprise payment of more than £3,500 into my partner’s bank account.We assumed ...

My elderly parents spent much of last year dealing with what should have been a straightforward insurance claim after a ...

I moved into my new house 14 months ago, and soon afterwards applied to ScottishPower, with whom the solar panels ...

My brand new Peugeot EV stopped working within a fortnight of delivery.The dealer postponed the repair appointment by a month ...

I am a Briton living in Switzerland and my three children are British and Swiss nationals.When we found out via ...

I went to Paris to recover from the grief of losing my dog.All was going well until I took a ...