Tag: Consumer rights

A friend and I paid Booking.com for an apartment in Paris. The next day we received an email informing us ...

My son was fined £500 after dropping a cigarette butt in Southwark, London. He says the enforcement officer physically prevented ...

I am one of many left thousands of pounds out of pocket after signing up for solar panels via Ikea’s ...

My 66-year-old mother has been told that she has been overpaid her civil service pension by £40,000 and must repay ...

Travellers to the EU risk missing their flights because bag drop-off times don’t allow for the long queues to get ...

Two weeks before completing on my new home, I notified my bank, NatWest, that funds would be transferred via my ...

My 90-year-old mother was sent home from hospital to die at the end of last year. Since she lives alone, ...

Thames Water has blindsided me with a bill for nearly £2,000, backdated to 2020. It turns out that it mistakenly ...

I was on a Ryanair flight from Bristol to Dublin that took off during Storm Amy in October last year. ...

My disabled 22-year-old daughter and her 20-year-old sister were turned away late at night by Travelodge Cambridge Orchard Park because ...