Sky gave my father the hard sell even though he has dementia
I was helping my father, who has dementia and Parkinson’s disease, reduce his £113.50 Sky TV bill. We explained to
Tag: Consumer rights
I paid my Ulez charge, but I am still receiving threats from TfL
I paid the £12.50 London Ulez charge on my Amex card within hours of driving through the zone. I was
The Gymnastics Academy changed my prepaid booking but said ‘no’ to a refund
I booked my daughter for three sessions during the school summer holidays at The Gymnastics Academy. The reservation was made
My autistic son lives in fear of bailiffs from Ovo breaking into his flat
My autistic son has been bombarded for years by letters to his home from OVO Energy addressed to “The Occupier”,
My abusive and aggressive partner left me but O2 insists I meet him in person
My partner packed up and disappeared with his children while I was out with friends. I was left having to
How can I convince NHS pensions that I am not dead?
I stopped receiving my NHS pension in May and, when I rang to ask why, I was informed that I
British Gas paid me £38,000 by mistake, and I can’t give it back
British Gas paid me more than £38,000 by mistake, then had no idea how to reclaim it. I receive quarterly
Car hire firm told me I was a ‘no-show’ so I lost £185
I booked a car hire at Heathrow through Holiday Autos on a visit to the UK and provided my flight
Hastings Direct’s failures forced my family out of our home
Eight months after reporting a leak to our home insurer, Hastings Direct, my husband and I and our two-year-old are
We booked a Travelodge but were forced to move hotel after 1am
I booked and paid for a room in the Travelodge London King’s Cross Royal Scot hotel six weeks in advance.