British Airways lost my father’s vital life-saving machine
My father suffers from terminal renal failure and relies on a highly specific dialysis machine every night to survive. British
Tag: Travel & leisure
Holiday cottage company insisted on a death certificate to amend our break
We booked a break with Sykes Holiday Cottages for 11 of us to celebrate my mum’s 80th birthday last February.
EasyJet Holidays’ ‘spa’ resort was lacking an on-site spa or gym
Last month’s tale of a winter break spoiled because easyJet Holidays had neglected to state that the hotel’s heated pool
A £350 swimming pool fee ruined our easyJet holiday
My partner and I paid £2,150 for a week’s all-inclusive break in Marrakech with easyJet Holidays. We chose the Jaal
BA’s ‘no-show’ clause cost me £9,000 for new flights
To celebrate my 60th birthday, we used an inheritance to book flights from Glasgow to Mexico City via Heathrow, where
Our host just vanished, but Booking.com still said ‘no’ to a refund
A friend and I paid Booking.com for an apartment in Paris. The next day we received an email informing us
Delayed by EU entry/exit system? Then travel light
Travellers to the EU risk missing their flights because bag drop-off times don’t allow for the long queues to get
Travelodge turned away vulnerable women late at night
My disabled 22-year-old daughter and her 20-year-old sister were turned away late at night by Travelodge Cambridge Orchard Park because