Openreach said yes to full fibre broadband, then branded it ‘uneconomical’
My internet provider informed me by email that full fibre broadband had become available for my property, confirmed by Openreach’s
Author: Anna Tims
Why did I get a £100 parking fine when charging my electric car?
I charged my electric car at the 24-hour Mer EV charging station in my local B&Q car park. I then
EasyJet refuses to honour a promised £472 refund
The day before my easyJet flight to Budapest last July, a UK air traffic control outage caused significant disruption at
Southern Water admits 18-year meter mix-up – but insists we owe it more
I’m currently renting my grandmother’s house while she is in a care home with dementia. Soon after I moved in,
HMRC thinks I am someone else – and it’s costing me £450 a month
In November, HM Revenue and Customs randomly associated someone else’s job to my national insurance (NI) number. I can see
Insurer won’t pay out after medical emergency forced us to cancel wedding
Two days before my wedding last May, my 23-year-old brother was diagnosed with terminal brain cancer and underwent emergency surgery.
Eurostar sent a £120 voucher instead of the £1,744 it owes me
Eurostar is refusing to honour expenses claims after a power failure in the tunnel stranded thousands of passengers last month.
DVLA revoked my licence, so I couldn’t drive to my dying daughter
Our daughter, who has cancer, entered end-of-life care on Christmas Eve. I am a carer for her and her two
I got a fine after Cineworld cut its parking time limit
I parked at Cineworld in Chichester to watch the new film Avatar: Fire and Ash. It is more than three
E.ON cancelled £13,000 bill it sent to my late mother, but still owes £3,360
When my mother died of cancer, my aunt adopted me. She, too, died of cancer in 2024. At 26, I