Car hire firm told me I was a ‘no-show’ so I lost £185
I booked a car hire at Heathrow through Holiday Autos on a visit to the UK and provided my flight
Category: Consumer affairs
Hastings Direct’s failures forced my family out of our home
Eight months after reporting a leak to our home insurer, Hastings Direct, my husband and I and our two-year-old are
I was fined £500 after putting a coffee cup in a rubbish bag next to a full bin
I was outside London Waterloo railway station and was looking for a bin to dispose of an empty coffee cup.
We booked a Travelodge but were forced to move hotel after 1am
I booked and paid for a room in the Travelodge London King’s Cross Royal Scot hotel six weeks in advance.
I risk losing my livelihood because Nissan failed to repair my car
My livelihood as a self-employed driving instructor is under threat owing to Nissan’s failure to repair my leased dual-control car.
British Gas mixed up our energy meter – but now I’m being penalised
Residents in our new housing development are being billed for each other’s energy after the meters were mixed up. I
Why can’t Lifestyle & Mobility store show compassion after my loss?
I bought a £435 wheelchair for my disabled daughter from my local Lifestyle & Mobility store. She had been admitted
EasyJet Holidays’ ‘spa’ resort was lacking an on-site spa or gym
Last month’s tale of a winter break spoiled because easyJet Holidays had neglected to state that the hotel’s heated pool
Yorkshire Water paid us £6,800 by mistake – and said to ‘enjoy’ the money
In May, our supplier, Yorkshire Water, made a surprise payment of more than £3,500 into my partner’s bank account. We
John Lewis dishwasher leak forced buyers into hotels for eight months
My elderly parents spent much of last year dealing with what should have been a straightforward insurance claim after a