Consumer affairs

I am one of many left thousands of pounds out of pocket after signing up for solar panels via Ikea’s...

My 66-year-old mother has been told that she has been overpaid her civil service pension by £40,000 and must repay...

Travellers to the EU risk missing their flights because bag drop-off times don’t allow for the long queues to get...

Two weeks before completing on my new home, I notified my bank, NatWest, that funds would be transferred via my...

My 90-year-old mother was sent home from hospital to die at the end of last year. Since she lives alone,...

Thames Water has blindsided me with a bill for nearly £2,000, backdated to 2020. It turns out that it mistakenly...

I was on a Ryanair flight from Bristol to Dublin that took off during Storm Amy in October last year....

My disabled 22-year-old daughter and her 20-year-old sister were turned away late at night by Travelodge Cambridge Orchard Park because...

My credit score dropped from well above average to well below average after I paid off my mortgage. As well...

When my father died last year, nearly all the companies we had to notify were kind and empathetic, but not...