LV= insurance is ignoring us while our house literally falls apart
LV= General Insurance is forcing a family with three young children to live in a collapsing home because of cost-cutting
Category: Insurance
Students: as cycle thefts soar, here’s how to protect your bike
For hard-up students, a bike is a low-cost way to travel. But with cycle theft at an all-time high, experts
Hastings Direct’s failures forced my family out of our home
Eight months after reporting a leak to our home insurer, Hastings Direct, my husband and I and our two-year-old are
I’m paying £450 a month for a Peugeot EV I can’t drive
My brand new Peugeot EV stopped working within a fortnight of delivery. The dealer postponed the repair appointment by a
Insurer won’t pay out after medical emergency forced us to cancel wedding
Two days before my wedding last May, my 23-year-old brother was diagnosed with terminal brain cancer and underwent emergency surgery.
Anna Tims’ dishonours list: the not-so good, the bad and the ugly customer service awards 2025
When the year began, I was a listening ear to Your Problems, my column for the Observer. Now I’m a