Ryanair insists we failed to board a phantom flight
I was on a Ryanair flight from Bristol to Dublin that took off during Storm Amy in October last year.
Category: Consumer rights
Travelodge turned away vulnerable women late at night
My disabled 22-year-old daughter and her 20-year-old sister were turned away late at night by Travelodge Cambridge Orchard Park because
I paid off my mortgage – so why did my credit score plummet?
My credit score dropped from well above average to well below average after I paid off my mortgage. As well
ScottishPower refuses to believe that my father has died
When my father died last year, nearly all the companies we had to notify were kind and empathetic, but not
Wickes kitchen fitting was a recipe for disaster
When Wickes installed my new kitchen, I noticed an odd, worsening smell that I put down to the ongoing works.
Openreach said yes to full fibre broadband, then branded it ‘uneconomical’
My internet provider informed me by email that full fibre broadband had become available for my property, confirmed by Openreach’s
Why did I get a £100 parking fine when charging my electric car?
I charged my electric car at the 24-hour Mer EV charging station in my local B&Q car park. I then
EasyJet refuses to honour a promised £472 refund
The day before my easyJet flight to Budapest last July, a UK air traffic control outage caused significant disruption at
Southern Water admits 18-year meter mix-up – but insists we owe it more
I’m currently renting my grandmother’s house while she is in a care home with dementia. Soon after I moved in,
HMRC thinks I am someone else – and it’s costing me £450 a month
In November, HM Revenue and Customs randomly associated someone else’s job to my national insurance (NI) number. I can see