Consumer affairs

I’m currently renting my grandmother’s house while she is in a care home with dementia.Soon after I moved in, I...

Think of a typical day in our angry world. You open social media and read abuse either directed at yourself...

In November, HM Revenue and Customs randomly associated someone else’s job to my national insurance (NI) number. I can see...

Two days before my wedding last May, my 23-year-old brother was diagnosed with terminal brain cancer and underwent emergency surgery.I...

Eurostar is refusing to honour expenses claims after a power failure in the tunnel stranded thousands of passengers last month.Our...

Our daughter, who has cancer, entered end-of-life care on Christmas Eve. I am a carer for her and her two...

I parked at Cineworld in Chichester to watch the new film Avatar: Fire and Ash.It is more than three hours...

When my mother died of cancer, my aunt adopted me. She, too, died of cancer in 2024. At 26, I...

I want to flag a discriminatory experience I’ve had with the Co-op’s will-writing service.I asked it to update a will...

I ordered a £544 phone from Amazon. A tracking update later informed me that it “may be lost” and I...